CPI Privacy Policy

Computer Performance International Ltd (CPI) is a company registered in the United Kingdom. CPI provides computer Capacity Management tools and services, and Business Intelligence services to its customers.

Overview

This article describes the personal data that CPI holds, how it obtains that data and what it uses it for.  It also documents your rights with regard to CPI’s use of that data and tells you how you can contact CPI should the need arise.  Please be assured that CPI takes care to safeguard your data and protect your privacy.

What Personal Data Does CPI Collect ?

CPI stores only very basic personal information:

• Your name & workplace address.
• Your email address within your organisation.
• Your business telephone number(s).
• Your job title.

Almost invariably, this information was provided by you yourself, or perhaps one of your work colleagues.   We do not purchase contact details from third parties.

Cookies

We use Google Analytics cookies that tell us which of the website’s pages are most active, and by implication which sections of our business are most interesting.  In due course, we might decide to improve or extend “busy areas”.  We don’t use cookies to identify you as an individual, nor do we use them to support advertising.

How Does CPI Use Your Data ?

Your personal information is used as a means to contact you – that is all.  Your information is private; we do not share it with third parties.  Occasionally, but infrequently, we may send you marketing information (providing you have not expressed the wish to opt-out from such content).

We use Google Analytics data to see which sections of our website are most popular.  Although we are interested the geographic locations that access our website, we do not attempt to find out the identities of individual visitors.

Your Rights

You have the right to know what information we hold about you, and if you request us to disclose this, we will do so within 30 days.  You also have the right to have us correct any errors in the information that we hold about you.  If you wish to opt out of any marketing communications that we may send to you, you have the right to do so.  To exercise your rights, simply contact (please see below).

The Legal Basis for Processing Your Personal Data

The legal basis by which CPI processes your data is that it has legitimate interests for doing so, including the following:

• We use your contact details In order to communicate with you during the course of a project or service that we are providing to you.
• To advise you of any changes to the tools that we provide for you, such as software release dates and new features.
• To provide support for the products that you have licensed from CPI.
• To advise you of any changes to our company or products that may be relevant to you in some way.
• To ensure that CPI complies with its legal obligations.

Contact Information

If you have any questions about CPI, how we manage your data, or wish to opt-out of receiving certain communications from us, then please contact us as shown below:

Office Address:

Outwoods
Oxford Road
Gerrards Cross
Buckinghamshire
United Kingdom

Tel: +44 (0) 1753 890808

Email: (click on this link)

If you are unhappy about something relating to your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office.  Further information, including contact details, is available at https://ico.org.uk.

If you are unhappy about something relating to your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office.  Further information, including contact details, is available at https://ico.org.uk.

This privacy policy was last updated on 26 September 2023.